Return Policy

Thank you for shopping with us. As we specialize in pre-owned luxury goods, each item is carefully inspected, authenticated, photographed, and described before being listed for sale. Please review our return policy before placing your order.

Return Eligibility

• Return requests must be submitted within 7 days of the delivery date.
• Please contact our customer service team before returning any item. Returns sent without prior authorization may be refused.
• The original security tag must remain attached and untampered. Returns with the tag removed, cut, altered, or damaged will not be accepted.
• Items must be returned in the same condition as received, with all accessories, dust bags, authenticity cards, boxes, and any other included items (if applicable).

Returns for Reasons Other Than Authenticity or Seller Error

If you wish to return an item for any reason other than an authenticity concern or an error on our part (including but not limited to change of mind, personal preference, fit, or buyer's remorse):

• A 5% restocking fee will be deducted from your refund to cover non-refundable payment processing fees, order handling costs, and the domestic return shipping label.
• If you’re not 100% sure about your purchase, please contact customer service to arrange payment via Zelle, Venmo, or Wise. Orders paid through these methods are not subject to the 5% restocking fee if returned. You will only be responsible for the original shipping and return shipping costs.
• Original shipping charges are non-refundable.
• International shipping charges are non-refundable.
• International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges incurred during the return process, if applicable.
• Please contact our customer service team before shipping your return to avoid unnecessary charges or delays.
• The buyer is responsible for ensuring the item is returned safely. We strongly recommend using a fully insured, trackable shipping service. Any loss or damage during return transit is the buyer's responsibility.

Returns Due to Authenticity Concerns

If you believe an item is not authentic:

• Please contact us immediately.
• A written authentication report from a reputable independent third-party authentication service must be provided.
• Once the authenticity issue is confirmed, no restocking fee will apply.
• We will reimburse the reasonable authentication fee and cover both the original shipping cost and the return shipping cost.
• If the item is confirmed to be authentic, the return request will be processed under our standard return policy, and the applicable restocking fee and shipping terms will apply.

Refund Processing

• Refunds will be issued after the returned item has been received, inspected, and approved.
• Refunds will be made to the original payment method.
• Please allow 3 business days after inspection for your refund to be processed.

Non-Returnable Items

We reserve the right to refuse any return if:

• The return request is made more than 7 days after delivery.
• The security tag has been removed, cut, altered, or damaged.
• The item has been used, worn, cleaned, repaired, altered, or damaged after delivery.
• Any original accessories or included items are missing.
• The returned item does not match the item originally shipped.